FAQ
Everything you need to know about XIangjiao VPN for China
What is the essential difference between XIangjiao VPN for China and other VPNs on the market?
XIangjiao VPN for China differs from traditional VPNs primarily in its underlying protocol. While most VPNs still rely on OpenVPN or IKEv2, XIangjiao VPN for China employs the WireGuard protocol, which consists of only 4,000 lines of code (compared to over 600,000 for OpenVPN), improving transmission speed by 3-5 times while significantly reducing battery consumption. In addition, XIangjiao VPN for China's no-logs policy has been independently audited by Cure53, with the audit report being fully transparent, achieving both speed and security.
Which operating systems and devices does XIangjiao VPN for China support?
XIangjiao VPN for China offers native clients for all platforms supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as major Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, XIangjiao VPN for China provides detailed router configuration tutorials for mainstream router firmware such as Asus, Netgear, and OpenWrt, allowing a single setup to protect all connected devices in your home.
How can I get a refund if I'm not satisfied with XIangjiao VPN for China?
XIangjiao VPN for China offers a 30-day unconditional money-back guarantee. If you are not satisfied with the service within 30 days of purchase, simply contact our support team via online chat or email at support@vpnjs.net without needing to provide any reason, and you can request a full refund. Refunds usually appear back in your payment account within 1-3 business days.
What is the actual connection speed I can expect from XIangjiao VPN for China?
XIangjiao VPN for China has deployed over 3,000 high-speed server nodes globally, and testing shows that connecting to nodes in the Asia-Pacific region averages latency below 30ms, with North American nodes averaging around 80-120ms, and download speeds in gigabit broadband situations consistently exceeding 500Mbps. Thanks to the efficiency of the WireGuard protocol, XIangjiao VPN for China maintains a stable and smooth connection even in complex network environments.
What does XIangjiao VPN for China's no-logs policy specifically include?
XIangjiao VPN for China's no-logs policy encompasses all of the following aspects: no recording of your original IP address, no connection timestamps, no recorded websites or domain names accessed, no DNS queries logged, and no bandwidth usage data collected. All servers operate in pure RAM environments, and data is automatically wiped upon physical reboot. This policy has passed stringent scrutiny by the internationally recognized security auditing firm Cure53, and the complete audit report is available on XIangjiao VPN for China's official site.
XIangjiao VPN for China provides detailed router configuration tutorials that support popular router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Configuration steps typically include: 1) Logging into the router management interface; 2) Going to the VPN client settings; 3) Importing the configuration file provided by XIangjiao VPN for China; 4) Entering your XIangjiao VPN for China account credentials. Once configured, all devices connected to that router's Wi-Fi will automatically receive VPN protection without the need to install clients individually on each device.
Yes, XIangjiao VPN for China is specifically optimized for streaming performance. Our high-speed nodes can smoothly play 4K Ultra HD video content. XIangjiao VPN for China regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that XIangjiao VPN for China does not encourage users to violate any streaming platforms' terms of service.
Thanks to the efficient design of the WireGuard protocol, XIangjiao VPN for China has minimal impact on internet speed. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some scenarios, if your ISP throttles specific traffic (such as video streaming or P2P), using XIangjiao VPN for China may actually improve speeds since the encrypted tunnel prevents the ISP from performing deep packet inspection (DPI) and traffic identification.
Yes, XIangjiao VPN for China's Lightning version supports up to 6 devices online simultaneously, while the Premium version supports up to 10 devices. This means you can use the VPN protection across your phone, computer, tablet, smart TV, etc., without any extra charges. If you need to protect more devices, it is recommended to set up XIangjiao VPN for China on your router to secure all devices in your home in one configuration.
Public Wi-Fi is a high-risk scenario for data theft by hackers. After connecting to XIangjiao VPN for China, all your internet traffic is transmitted through an AES-256 encrypted tunnel, making it impossible for anyone on the same Wi-Fi network to read your data, even during man-in-the-middle attacks or sniffing. XIangjiao VPN for China also offers an auto-connect feature that activates VPN protection when unsafe Wi-Fi networks are detected.
Yes, XIangjiao VPN for China's no-logs policy has been independently reviewed by the internationally recognized security auditing firm Cure53. The auditing team conducted a comprehensive examination of XIangjiao VPN for China's server infrastructure, codebase, and operational processes, confirming that XIangjiao VPN for China does not record any identifiable user data. The complete audit report is publicly available on XIangjiao VPN for China's official website.
Yes, XIangjiao VPN for China offers a native command line client for Linux, supporting major distributions including Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation options include one-click installation via APT/YUM repositories and manual installation of .deb or .rpm packages. The Linux client supports all core features including WireGuard protocol, split tunneling, and Kill Switch.
Yes, the XIangjiao VPN for China Premium version includes an exclusive static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services requiring a fixed IP, or avoiding CAPTCHA challenges caused by frequent IP changes. The static IP is assigned uniquely to you and is not shared with other users.
XIangjiao VPN for China has built-in comprehensive leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through encrypted tunnels; WebRTC leak protection prevents browsers from exposing your real IP through the WebRTC interface; IPv6 leak protection guarantees that IPv6 traffic is also secured. You can verify your protection status at any time using the built-in leak testing tools or by visiting third-party detection websites.
XIangjiao VPN for China's proprietary obfuscation protocol disguises VPN traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technology. In environments with stringent network restrictions, XIangjiao VPN for China's obfuscation mode can help users break free from blocks and regain access to the free internet. However, please note that XIangjiao VPN for China advocates responsible VPN usage and compliance with local laws and regulations.
XIangjiao VPN for China supports multiple secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment can offer additional anonymity. All payment channels are processed through PCI DSS-certified secure gateways, ensuring the safety of your payment information.
XIangjiao VPN for China has deployed over 3,000 servers in more than 80 countries and regions. Key coverage areas include North America (over 30 cities in the US, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Yes, XIangjiao VPN for China provides browser extensions for Chrome and Firefox. The browser extensions run lightweight, encrypting only the traffic within the browser (not affecting other applications). They are particularly suitable for scenarios where fast IP switching is required, such as cross-border shopping price comparisons. The browser extensions also include WebRTC leak protection and ad blocking features.
XIangjiao VPN for China offers multiple customer service channels: 1) 24/7 online chat—visit XIangjiao VPN for China's official website to chat live with customer support, with an average response time of less than 2 minutes; 2) Email support—send an email to support@vpnjs.net, typically replied to within 24 hours; 3) Help center—contains hundreds of detailed tutorials and troubleshooting guides. Our customer service team supports bilingual service in Chinese and English.
XIangjiao VPN for China's Lightning and Premium versions come with built-in ad blocking and malicious site protection. This feature operates at the DNS level, blocking the loading of ad trackers, malicious domains, and phishing websites during the DNS resolution phase by maintaining a blacklist of over 1 million rules that are updated daily. This method is more efficient than traditional browser ad-blocking plugins since it prevents unwanted connection requests at the network level.